On occasions when a tiered switch is not recognized by the Remote Console Switch, it may be necessary to reset the SIP which connects the tiered switch to the Remote Console Switch. This can be done using the Reset SIP button in the SIPs subcategory.
NOTE: PS/2 and USB SIPs are available. In addition the Remote Console Switch is compatible with all Avocent IQ modules including Sun and serial IQ modules.
NOTE: The Reset SIPs button is only enabled when the SIP type is PS/2 and when a firmware upgrade is not in progress.
NOTE: The Reset SIP button is not displayed when managing Avocent A1000R and A2000R Remote Console Switches.
NOTE: This procedure is only relevant where your Remote Console Switch system involves a PS/2 SIP attached to a tiered switch. On these occasions, it may be necessary to reset the SIP when the tiered switch is not recognized.
NOTE: If a reset is performed, when a Remote Console Switch is connected directly to a server and not a Cascade Switch, the mouse/keyboard may fail to respond. When this occurs, the target server requires a reboot.
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3 Click Reset. A message appears warning you that this function is reserved for tiered switches and that resetting the SIP may result in the need to reboot the server.
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